Refund policy
Return & Refund Policy
1. No Returns
Due to the perishable nature of our products, we do not accept returns under any circumstances.
2. Refund Eligibility
Refunds or replacements are only offered in cases where the product is:
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Damaged upon delivery
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Incorrect (wrong item delivered)
3. Proof Requirement
To be eligible for a refund or replacement, customers must provide clear proof within 24 hours of delivery, including:
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Photos or videos of the product
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Packaging condition
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Order details
4. Review Process
All claims will be reviewed carefully. If approved, we will offer either:
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A replacement product, or
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A partial/full refund (depending on the issue)
5. Non-Eligible Cases
Refunds will not be issued for:
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Change of mind
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Minor variations in appearance or texture
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Improper storage after delivery
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Delayed reporting beyond 24 hours
6. Resolution Time
Approved refunds or replacements will be processed within a reasonable timeframe after verification.
We are committed to ensuring product quality and customer satisfaction while maintaining fair policies for all orders.